DC Local Network: Washington, DC Morning Power-Up: Where Should CX Report?

DC Local Network: Washington, DC Morning Power-Up: Where Should CX Report?

When:  Oct 20, 2017 from 07:45 AM to 08:45 AM (ET)
When
Friday, October 20
7:45 AM - 8:45 AM ET

Where
Greenberry's Coffee and Tea
1919 Pennsylvania Ave NW (Pennsylvania Avenue at 20th St. NW)
Washington, DC 20006

Cost
$0.00

Description
Join your fellow DC-area CX Professionals to network and compare notes on experiences and challenges. This is a new, informal, all-conversation, fast-moving morning meet-up over coffee on a topic relevant to the core concepts and principles of CX as a management discipline. We choose the topic, you choose the anecdotes or questions you'd like to add to the group discussion.

Which department within an organization should "own" customer experience? Where should CX report? Is it sales, marketing, IT, strategy, business development? Somewhere else? What are the pros and pitfalls for each? What have you seen work, and what doesn't work, with CX department reporting structures?

No registration required. Just come at 7:45 AM and order breakfast or coffee. We will begin our chat at 8:00 AM. We will wrap up by 8:45 AM so that our Washington, DC colleagues can get to work on time.

Additional Information About the Venue:
Two blocks West of Farragut West Metro Stop (Blue, Orange Silver Lines)
Three blocks Southwest of Farragut North Metro Stop (Red Line)

We hope to see you there!

Thank you to our Global Platinum Sponsors!
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Location

Greenberry's Coffee and Tea
1919 Pennsylvania Ave NW (Pennsylvania Avenue at 20th St. NW)
Washington, DC 20006
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