WhenMay 1, 201712:00 PM - 1:00 PM EDTWhereOnlineWhat Kevin Spacey Can Teach You About SurveysWe can’t be the only ones waiting for May's season premiere of House of Cards to be released. In anticipation, our next webinar features Kevin Spacey’s award winning performance as Frank Underwood - and the powerful CX lesson you can learn from it. Some of our favorite scenes are the ones where Underwood looks at the camera and talks directly to us. It's a powerful theater acting technique known as “breaking the fourth wall”, and understanding how it works and why it's so effective lets you make CX feedback extremely engaging. Join us May 25th to learn how you can drive response and engagement rates unlike anything you’ve seen.About the Speaker:Max IsraelCEOCustomervilleVoice of the Customer. Net Promoter®. Surveys. Text Analytics. Companies put huge amounts of resources into these things, but too often miss any real benefits in terms of bettering their customer experience, sales and the work lives of their employees.I founded Customervillle over a decade ago with the goal that we would make the best customer feedback platform in the world. (Some folks call this "Customer Experience Management", or "CEM" for short.) We dreamed of making giving companies feedback something their customers would enjoy doing. More importantly, we wanted it to interest and engage the front-line employees who create that customer experience each day.To register, please click here.
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