Countdown to CX Day: #CXDay Twitter Chat - The Customer Experience Professional

If you've never participated in a Twitter Chat before - we encourage you to check out our quick step-by-step guide here!

Featured Guests


Jeannie Walters, CCXP
Principal
360Connext
Twitter:  @jeanniecw


Stephanie Thum, CCXP
Capitol Management Consulting Services Inc.
Twitter:  @stephaniethum

Host


Lesley Lykins, CCXP
Executive Director
CXPA
Twitter: @CXPA_Assoc

Questions for our Twitter Chat will be as follows:

Q1: How do you define the role of a CX Professional?

Q2:  What characteristics and skills are important to a CX Professional?

Q3:  What challenges do we face in this line of work?

Q4: What advice do you have for a CX Pro feeling discouraged?

Q5: Why is CCXP an important designation for CX Professionals?

Q6: How can CX Pros build their knowledge level and skill sets?

Q7: Parting advice to CX Pros?