Speakers

Keynote Speakers

Wednesday, 13 March at 9:30 am 

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Paul Barber
CEO and Chief Executive
Brighton & Hove Albion Football Club

Read Paul's Bio

Thursday, 14 March at 8:30 am 

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Justin Conry
Head of Transformation
Three Ireland

Read Justin's Bio

Wednesday, 13 March at 10:30 am

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Dan Moross
Director of Customer Experience
Moo

Read Dan's Bio

Thursday, 14 March at 9:45 am

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Katie Stabler, CCXP
Customer Experience Design and Delivery Manager
Lowell Group

Read Katie's Bio

Wednesday, 13 March at 4:35 pm

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Siobhan Hennessy
Head of Customer Experience
Musgrave Retail Partners Ireland

Read Siobhan's Bio

Thought Leader Panel

Session Moderator 

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Sue Duris, MBA
Customer Experience and Digital Marketing Strategy
M4 Communications, Inc.
Panel Speaker

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Will Cronin
Customer Experience Director
AIB
Panel Speaker

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Cathy Thomson
Global Head of Customer Experience
Hostelworld Group

Show & Tell Session

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Jan Richards
Head of Insights & Planning
Dublin Airport Authority

State of the CXPA

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Bob Azman, CCXP
Board of Directors Chairman
CXPA

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Diane Magers, CCXP
Interim CEO
CXPA