UK Career List

About the Career List

Job Seekers: Below, find a brief listing of job openings submitted to our CXPA *Career Center*. Positions posted by our community and other CX-related organizations are listed at the top of the career list. The listing below is currently updated once a month (on or around the 15th), and includes listings of cx-related jobs from public job boards.

For a the full listing of open positions (does not include public job board listings), please search the CXPA *Career Center*.

*Please note: Job seekers and Employers, you must be logged in to the CXPA website BEFORE you begin a search of the job postings. If you are not logged in when you click on a job posting, you will not see the link to apply at the bottom of the listing.

If you are a CXPA member or have already created an account on cxpa.org, click here to login: Account Login.

If you would like to create an account as a non-member to view job postings, please click here: Create Account (This does not give you membership to the CXPA). Creating an account allows you the ability to apply for jobs on the job board and to fill out other forms on our site)

To join the CXPA, please click here: Become an Individual Member

CX Job Openings - United Kingdom

United Kingdom

Verizon is looking for an Associate Director of Collaboration and Customer Experience. Verizon Enterprise is looking for an Associate Director of Collaboration and Customer Experience under the Professional Services arm of Verizon who will be responsible for building, leading, and managing a manager team whose direct reports are highly technical custom product/service designers including application consultants, architects, and developers with focus on Customer Experience (Cx), Digital Experience (Dx), business development and solution delivery.
(Reading, GB)

Gibbs & Dandy is seeking a Customer Experience Manager. Gibbs & Dandy is a leading supplier of building, plumbing and timber materials, with 33 branches serving professionals across the building trade. Gibbs and Dandy is part of the Saint-Gobain Group, which comprises more than 1,100 sites across the UK & Ireland and has 30 well-known construction product and distribution brands. Working within the Marketing team as Customer Experience Manager, you will have a fantastic opportunity to shape and drive our customer intimacy strategy across the business. You will be supporting the Marketing Director in devising and delivering against a customer experience plan, focusing on enhancing the customer experience with us throughout the journey.
(Coventry, UK)

Specsavers is seeking a Customer Experience Manager. This is a unique opportunity to work in a diverse and multi-disciplinary role across the whole of the Specsavers business. You will be responsible for shaping and delivering end-to-end customer experience at Specsavers - one of the best loved brands on our High Streets. Everyone who works at Specsavers is committed to putting the customer first. Recently the Specsavers Board have turned their attention to improving the customer experience and have newly appointed a 'Customer Experience Director' to lead this focus. So now a brand-new team of 'Customer Experience Managers' is being assembled. This team will work collaboratively across our business and design and deliver new and optimised customer experiences. This role is all about ideation, breaking down silos and using data to guide key decisions and deliverables.
(Southampton, UK)

Camelot is looking for a Customer Experience Manager. Camelot Group (Home of The National Lottery) are looking for a Customer Experience Manager to bridge the gap between our players and the business. Partnering with Strategy, Data & Insight and Delivery teams you'll be the driving force for company wide CEX improvements. Therefore if you have experience across best in class Digital and Retail Customer Experience Delivery - we want to hear from you!!
(Watford, UK)

O2 is seeking a Customer Performance Experience Manager. This role sits within Marketing at Tesco Mobile and reports into the Head of Customer Experience. The team is responsible for putting Customer Experience at the heart of decision making at Tesco Mobile, taking the best of Tesco as the foundation and building on it to create a truly differentiated experience in the industry. The team is currently planning the future state experience for Tesco Mobile Customers, while delivering ongoing improvements to improve our key customer metric - NPS (Net Promoter Score).
(Slough, Berkshire, UK)

Tyler Junior College is seeking a Customer Experience Manager. As a Customer Experience Manager, you will lead on delivering exceptional experiences to our customers through a suite of effective, integrated and personalised touch points. Drawing together the complete set of customer interaction and engagement points you will deliver a seamless and highly integrated user experience that delights our customers. You will have experience of customer journey mapping, segmentation, queries and reporting, and will be focused on improving the customer experience through data-driven, evidenced-based, transformation. The Customer Experience Manager will be responsible for the development of a set of customer needs-focused, and personalised automated marketing programmes across all of our markets.
(London, GB)

BBC Studios is looking for a Director of Customer Experience. As our new Director of Customer Experience you'll enable us to build on our track record of current and historical successes by ensuring we design and consistently deliver exceptional customer experience across all our digital and event touch-points. Working closely with teams across Production and Distribution, you'll drive the vision for a strategic, customer focused programme with the objective of growing value, scaling conversations and driving efficiencies. You'll achieve this through devising innovative customer experiences which are both data driven and digitally delivered.
(London, UK)

JDA Software is seeking a Customer Experience Director. As a member of the Chief Customer Office, the Customer Experience Director is responsible for providing proactive and progressive leadership on customer initiatives and escalations, resulting in a significant contribution to the adoption and consumption of JDA's SaaS offerings through increased customer satisfaction, engagement, mission impact, loyalty, innovation and revenue.
(Bracknell, GB)

Monica Vinader Ltd. is seeking a Customer Experience Manager. The Customer Care team is the voice of our brand; they champion world-class service and drive our customer experience across a range of platforms and touch points to exceed our customer's expectations. You'll be working in a fast-paced, digitally focused team which strives to put our customer first. Reporting to the Senior Operations Manager, you will be responsible for ensuring our Customer Care team are delivering great service to our customers at all times and for managing and developing our team of Customer Care Team Leads and Associates. You will display strong leadership skills to create a team working environment based on collaboration, hard work and fun!
(London, GB)

Kantar TNS is looking for a Director, Customer Experience. As a Director within Client Leadership in the Customer Experience team, you'll leverage your expertise and our best-in-class solutions to provide business insights that matter to our clients. You will be responsible for designing, consulting and managing customer experience programs for our clients. You will also translate data into compelling stories, manage account project activities, and nurture relationships with our clients through day-to-day interaction on strategic accounts.
(Horsham, UK)

Discovered MENA is seeking a Head of Customer Experience. We have a fantastic opportunity for a Head Of Customer Experience to join a fast-growing global tech start-up, that has recently secured substantial venture capital funding. Based at the London HQ; the role is to provide and lead the strategy in order to ensure customer's have an seamless experience of this award-winning SaaS platform around the globe.
(London, UK)

Fleet Cor Technologies is looking for a Head of Customer Experience. We are looking for a commercially focused customer champion ready to take a lead role in formulating, crafting and executing the strategic direction of FLEETCOR's Customer Experience across all of our brands and products. You will drive a 'Customer First' culture by developing and executing a robust plan to strengthen our customer management organisation, ensuring we are putting customer experience at the heart of everything we do across the whole company. In doing this, you will evolve and in some cases transform customer lifecycle within the organisation, further improving engagement, revenue optimisation and greater customer lifetime value.
(Swindon, GB)



A note regarding the status of job postings:
While we do verify the current availability of jobs prior to posting on our website, jobs that were open at the time of posting may close soon after we hit the post button. We apologize for any inconvenience this may cause.

Are you located in North America or would like to relocate? Check out our US Career List.

Are you located in Australia or would like to relocate? Check out our AU Career List

Do you have a Customer Experience career opportunity? Post it on our job board.

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