Career Highlights

Career Highlight

Congratulations! Here's who became a Certified Customer Experience Professional (CCXP) this month.

Kia Abbott
, CCXP - Cape Union Mart
Usaman Ahmed, CCXP - Director Customer Center, BTMS Consultancy DMCC
Alexandra Allard, CCXP - Manager CX, Kinova
Jenny Amari, CCXP - Cisco
Anthea Boyce, CCXP - P3IT Consultants Ltd
Andre DeMaret, CCXP - Market Research Manager, Bluestem Brands, Inc
Hannah Foley, CCXP - Barclaycard
Simon Hall, CCXP - Brand Experience Director, Human Brand Experience Group
Robert Kahn, CCXP - Head of Business Market Research & Insights, Facebook
Melissa Kaminski, CCXP - Northerwestern Mutual
Rebecca McGregor, CCXP - Guidehouse
Nerisa Naidoo, CCXP - FNB
Michol Porter, CCXP - Daimler Trucks NA
Dianne Roman, CCXP - Dell EMC
Margie Sfeir, CCXP - Director SAP Ariba




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The CCXP program provides a means for individuals to obtain professional recognition of their high levels of knowledge of the customer experience discipline. For practitioners, the CCXP program provides recognition of a high level of knowledge in the field of customer experience and offers a framework for continual development. Candidates for this credential are looking to distinguish themselves in the workplace, validate their skills, and maximize their earning potential. Learn more about the CCXP program