AU Career List

About the Career List

Job Seekers: Below, find a brief listing of job openings submitted to our CXPA *Career Center*. Positions posted by our community and other CX-related organizations are listed at the top of the career list. The listing below is currently updated once a month (on or around the 15th), and includes listings of cx-related jobs from public job boards.

For a the full listing of open positions (does not include public job board listings), please search the CXPA *Career Center*.

*Please note: Job seekers and Employers, you must be logged in to the CXPA website BEFORE you begin a search of the job postings. If you are not logged in when you click on a job posting, you will not see the link to apply at the bottom of the listing.

If you are a CXPA member or have already created an account on, click here to login: Account Login.

If you would like to create an account as a non-member to view job postings, please click here: Create Account (This does not give you membership to the CXPA). Creating an account allows you the ability to apply for jobs on the job board and to fill out other forms on our site)

To join the CXPA, please click here: Become an Individual Member

CX Job Openings - Australia


Neighbourlytics is looking for a Customer Experience Manager. In the mid-long term you'll be looking strategically at the whole customer journey to improve customer experience. We will rely on you to decide the customer approach to achieve self-serve, and also customer satisfaction. You might build training modules to help our customers become self-sufficient; change and build our customer happiness processes & team; and advise on product improvements that better meet customer needs.

BGIS is looking for a Customer Experience Manager. The focus of BGIS is to put the customer at the centre of everything we do. Together, our business strive towards our goal of customer excellence driven by dedication, passion and collaboration and we champion those strengths right across the business. Working at BGIS is more than a job, it's the opportunity to join a workforce that is admired, respected and driven to achieve truly great customer outcomes.

David Jones is looking for a Customer Experience Manager. Based in our newly built multi-purpose Melbourne office, the Customer Experience Manager will play a key role in articulating the 'voice of the customer' across our David Jones business with specific use Net Promoter Score (NPS) tools. Reporting to the Head of Customer Innovation and Experience, you will collaborate with customer insights, retail operations and functions to operationalize the meaningful insight that our NPS results deliver for the future of our customer experience model. As the expert in customer experience, you will shape strategic direction with the customers' needs always at the forefront of your mind.

CBRE Asia Pacific is seeking a Customer Experience Manager. We are looking for an innovative and engaging individual to join the team and take on the role of; Customer Experience Manager for an allocated portfolio of commercial buildings. You will be responsible for the design and implementation of creative, fun and exciting marketing and communication strategies, as well as planning and hosting strategic events which will transform the building into an inspiring, healthy and collaborative community.

The Aicila Group is seeking a Director of Customer Experience. As the Director of Customer Experience you will be responsible for all aspects of the customer experience in ANZ. If you have clarity of thought, apply a 'think customer' mentality and have a track record in developing integrated customer experiences with cross functional teams such as marketing and customer service, we want to talk to you. In this position, you will have the opportunity to drive excellence in all customer touchpoints, including digital/multi-channel, medical, sales, marketing and technical services. This role requires you to be a leader who can drive innovation and position this fast paced organisation at the forefront of delivering exceptional customer experience across channels in the market.

Open University Australia is looking for a Customer Experience Strategist. We are looking for a Customer Experience Strategist to develop, champion and execute the customer experience strategy and culture for a growing digital marketplace. Your influence stretches across the business, guiding both functional and cross-functional teams in creating a seamless and impactful customer experience; drawing attention to customer problems and helping craft clever solutions.

Macquarie Group is looking for a CX/US Designer. As a CX/UX Designer you will support across Brand, Business Banking, Personal Banking and Wealth Management Marketing. You'll be involved with collaborating with colleagues in Marketing, Sales, Product and various delivery teams in an agile environment to understand and meet customer needs. You will be a highly motivated Designer and be a designated customer champion, delivering an exceptional customer experience.

Ratelt is seeking a Director of CX. At RateIt we're on a mission to redefine customer feedback - our core purpose is to give businesses the power to make every customer experience exceptional. That's why we are building the world's easiest, and most impactful, customer experience management platform. RateIt is the market leader in customer led, private feedback, captured in a way that allows businesses to place CX at the centre of their decision making. We couple great technology with a high-touch support model to help customers identify and deliver experience improvement opportunities - improving not only their overall customer experience, but also driving customer centric growth.

A note regarding the status of job postings:
While we do verify the current availability of jobs prior to posting on our website, jobs that were open at the time of posting may close soon after we hit the post button. We apologize for any inconvenience this may cause.

Are you located in North America or would like to relocate? Check out our US Career List.

Are you located in Australia or would like to relocate? Check out our AU Career List

Do you have a Customer Experience career opportunity? Post it on our job board.