AU Career List

About the Career List

Job Seekers: Below, find a brief listing of job openings submitted to our CXPA *Career Center*. Positions posted by our community and other CX-related organizations are listed at the top of the career list. The listing below is currently updated once a month (on or around the 15th), and includes listings of cx-related jobs from public job boards.

For a the full listing of open positions (does not include public job board listings), please search the CXPA *Career Center*.

*Please note: Job seekers and Employers, you must be logged in to the CXPA website BEFORE you begin a search of the job postings. If you are not logged in when you click on a job posting, you will not see the link to apply at the bottom of the listing.

If you are a CXPA member or have already created an account on, click here to login: Account Login.

If you would like to create an account as a non-member to view job postings, please click here: Create Account (This does not give you membership to the CXPA). Creating an account allows you the ability to apply for jobs on the job board and to fill out other forms on our site)

To join the CXPA, please click here: Become an Individual Member

CX Job Openings - Australia


The Aicilia Group is looking for a Director of Customer Experience. As the Director of Customer Experience you will be responsible for all aspects of the customer experience in ANZ. If you have clarity of thought, apply a 'think customer' mentality and have a track record in developing integrated customer experiences with cross functional teams such as marketing and customer service, we want to talk to you.

Flight Centre Travel Group is looking for a Head of Customer Experience & Insights. Heading up the Customer Experience & Insights area (which sits in the wider Marketing department) the role will shepherd the Analytics & Measurement, Customer Insights, Website Customer Experience, Store Customer Experience and Personalisation & Automation teams to improve the customer experience across all customer journey touchpoints.

Liberty Travel is seeking a Head of Customer Experience & Insights. We are looking for someone who will use customer research, analytics, UX thinking and deep experience to drive initiatives that will create a better experience for our customers. The role will be accountable for developing, prioritising and executing customer focused products and projects and creating a strategic roadmap for customer experience that is driven by customer insights.

Equilibrium is seeking a Head of Experience and Innovation. We're looking for an ambitious, accountable strategist to plan, develop and drive the agency's customer experience strategy and innovation services. As our lead problem-solver you'll be a highly inquisitive, strategic thinker, able to assist leaders of blue-chip organisations to navigate the challenges of transforming their businesses, staying relevant and preparing for the future.
(Perth, Western Australia)

R/GA is seeking a Experience Design Director. At R/GA, Experience Design (XD) is integral to the creative process and play pivotal roles in the strategy, conception and design of product service solutions. We are seeking an Experience Design Director who has the experience to consider all the complexities of delivering business and customer value into a trans-formative brand experience. Preference will be given to people who demonstrate a combination of strategic, conceptual and design skills.

A note regarding the status of job postings:
While we do verify the current availability of jobs prior to posting on our website, jobs that were open at the time of posting may close soon after we hit the post button. We apologize for any inconvenience this may cause.

Are you located in North America or would like to relocate? Check out our US Career List.

Are you located in Australia or would like to relocate? Check out our AU Career List

Do you have a Customer Experience career opportunity? Post it on our job board.