Happy April! As we welcome a new month and quarter, I am excited to share that CXPA is bursting with opportunities to truly advance the customer experience profession. But, like great CX itself, a strong holistic team effort will be key to success. Here are a few current opportunities for you to help make CXPA's 2021 goals a reality:
Strengthening support for CX professionals at all career stages
- Together with CXPA Networks, we are seeking speakers to lead programs on the recently identified 16 top priority topics. Submit a proposal here.
- CXPA members consistently cite mentoring as a top learning experience. Get involved here.
Fostering diversity and growth through inclusive interactions across the globe
Developing independent consensus-based guidance for effective CX practices
Coordinating efforts to raise awareness and understanding of quality CX
- CX Day will be celebrated Tuesday, October 5, 2021. Sign up now to be part of the CX Day 2021 Leadership Committee.
- Colleges and universities are often involved in the introduction and advancement of understanding of CX. Help us develop approaches to build connections between CX in higher education and professional practice.
Look for more opportunities to bloom soon!