CXPA Need to Know for the Week of August 28th

By Joy Wedge posted 08-24-2023 11:43 AM

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CXPA LinkedIn Live Replay

See a 2-minute takeaway below of the recent Live with CXPA and Glassbox: Unleashing CX Success -- A Roadmap to Prioritizing CX Initiatives
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CXPA Headquarters Office Closing
In recognition of Labor Day, CXPA Headquarters will be closed Friday at 2pm ET and on Monday September 4, 2023.

Excitement is building for CX Day 2023!

CX Day 2023 will begin as the sun rises around the world on Tuesday, October 3. This will be the eleventh year celebrating the impact customer experience is making for customers, employees, and organization across the globe. This year’s theme is “Good CX delivers better outcomes for customers, employees and organizations.” We invite you to help make CX Day 2023 a smashing success. Learn how you can get involved.

Upcoming Events

CXPA - CCXP Netwerk Diner: The Future is Ours
Tuesday, August 29, 2023
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The Most Valuable Source of Customer Insights

Wednesday, August 30, 2023
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Do B2B Better 2023 Conference
Tuesday, September 12, 2023
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CX Day: A Global CX Celebration
Tuesday, October 3, 2023
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Don't Miss This

CX LinkedIn Live Replay: Finding Your CX Truth through a Roadmap Assessment
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CX Webinar: Delivering Great Experiences for Citizens

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CXPA LinkedIn Live Replay: Finding your CX Truth Through a Roadmap Assessment
Watch Recording

Observances and Celebrations

Kazakhstan: Constitution Day

Wednesday, August, 30, 2023
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Malaysia National Day
Thursday, August 31, 2023
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Join the Conversation

Take a look at the most engaging threads recently posted on our discussion forum that are gathering a ton of fascinating feedback from your fellow members.

Structure of CX Teams/Departments - what works best?

Integrating AI into Communication Frameworks

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