Blogs

2023 CXPA Awards: Judges Applications Open

CXPA is now recruiting judges for both the 2023 Emerging Leader Award and the 2023 Impact Award. 

CXPA's Impact Awards recognize individuals who have made notable contributions to the discipline of customer experience. CXPA is seeking judges for each of the three preceding categories.

• Impact within an organization.
  
• Impact on the CX profession.
• Impact on efforts to improve diversity, equity, and inclusion outcomes in an organization through better CX.
  
  

Individuals nominated for the Emerging Leader Awards have typically done one or more of the following:

• Made contributions within their organization that provides demonstrable and/or measurable impact.
• Challenged the status quo and solved business problems that led to better CX and/or benefited the CX discipline overall
• Attended CX events
• Sought help through mentorship or participation in other ways
• Seeking to be CCXP certified
• Working toward building their skills, knowledge, and competencies

Application deadline: Friday, June 9

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Rapid Reactions to CXPA's CX Leaders Advance Conference

CX Leaders Advance wrapped up Wednesday, May 17 at the beautiful Rosen Shingle Creek hotel in Orlando, Florida. Check out what CXPA members shared about the event on social media! 

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On the Move - Celebrating Career Success 

CXPA loves to celebrate career success! Want us to celebrate your career accomplishment? We want to hear from you--just fill out this form. Here are some CX pros who were recently on the move:
First Row, L-R

• Alicia Gray, Vice President, Enterprise Customer Experience, Robert Half
• Aneesh Kammath, CCXP, Head – CX Advisory APAC, Merkle
• Lee Kemp, Vice President of Customer Experience, Veritiv Corporation
• Sudeep Krishnan, CCXP, Vice President, EXL
• Akisia Grigsby, Vice President, Engagement Strategy Director, JUICE Pharma Worldwide

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CXPA Indianapolis Networking Breakfast

Wednesday, May 31, 2023
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Transforming Retail by Leveraging Digital (CXPA Webinar by WNS)

Wednesday, May 31, 2023

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Take a look at the most engaging threads recently posted on our discussion forum that are gathering a ton of fascinating feedback from your fellow members.