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CXPA Headquarters are closed on the below dates in observance of the upcoming holidays.   

Friday, December 23 offices close at 2pm and offices are closed Monday, December 26

Friday, December 30 offices close at 2pm and offices are closed Monday, January 2

CXPA is proud to announce our new 2023 officers and board members. Please connect with these leaders through our member directory. 

Tabitha Dunn, CCXP, CXPA Chair, Hitachi

Amy Shioji, CCXP, CXPA Vice Chair, Strategic Education

Roxana (Roxie) Strohmenger, CCXP, CXPA Treasurer, UKG

Darin Byrne, CCXP, CCXP Advisory Committee Chair, Wolters Kluwer Financial Services

Bryan Sander, CCXP, MBA, AAA National Office

Heather Gillbanks, CCXP, Executive Editor, CXPA  CX Book of Knowledge

Dr. Francis Goh, CCXP, Amazon Web Services

Jim Tincher, CCXP, Heart of the Customer

Want us to celebrate your career accomplishment? We want to hear from you--just fill out this form.

Here are some CX pros who were recently on the:

First Row, L-R

• Claudia Lopez, Client Experience Manager, Parker Technology
• Brittani Osborne, Customer Experience Project Manager, BK Medical
• Patty Soltis, CCXP, Patient Experience Consultant, Moffitt Cancer Center
• Karyn Furstman, CCXP, Vice President, GTM, Experience Management Solutions, Verint
• Nicole Williams, Vice President, Member Experience and Marketing, Digital Federal Credit Union