CXPA Need to Know for the Week of December 12

By Joy Wedge posted 12-07-2022 01:09 PM

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CX Solution Spotlight: Glassbox
Glassbox's digital experience analytics solution takes center stage in this hands-on demo of the tool's capabilities in CXPA's latest technology partner spotlight.

New CXPA and Heart of the Customer Study

CXPA is partnering with Heart of the Customer on new research to understand how the best CX programs are structured.

Want to learn more about how you can get involved? Click here.

NOTICE: Updated CXPA Staff E-Mail Addresses

CXPA staff email addresses have been updated to the domain CXPAglobal.org. Staff can be reached at their firstname@CXPAglobal.org, and the addresses for general support are info@CXPAglobal.org and CCXPSupport@CXPAglobal.org. Previous staff addresses are set to forward messages to these new accounts, but technology is rarely perfect. If you have not received a reply to a recent message, please feel free to resend it using the new addresses. You can also access the staff directory online.

Coming This Week

Hungary: Anti-coaching - Tabuk nélkül a kiégésről

Wednesday, December 14, 2022

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CXPA Member Webinar: Experience Economics: Generating CX ROI Wins in a New Era of Metric

Thursday, December 15, 2022

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Upcoming Webinars and Virtual Events

CXPA Connections

Tuesday, December 20, 2022

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Holiday CX Games Festival

Wednesday, December 21, 2022

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Observances and Recognition

Kazakhstan : Independence Day

Friday, December 16, 2022

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Join the Conversation

Take a look at the most engaging threads recently posted on our discussion forum that are gathering a ton of fascinating feedback from your fellow members.

Journey mapping governance
CX in Transit: Who are best practice players globally?

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