Blogs

Looking for some inspiration? Join CXPA and Awards International as they welcome the CX team at Knight Frank, one of the world's leading independent real estate consultancies and a winner of the 2021 UK Customer Experience Awards, to discuss the CX evolution in their organization. Catch the LinkedIn Live replay here. 

It's been our pleasure to serve the customer experience community for the past 10 years!

In 2021 CXPA celebrated 10 years of service through education, knowledge resources, an interactive online community and many ways for the CX community to connect. CXPA has evolved from a small, start-up association of 60 members in Boston, Massachusetts in 2011 to a global organization with approximately 4,000 members in 70+ countries. Cheers to many more years! See celebratory video here.

As we approach the last days of 2021, we also approach the last days of service for four CXPA Board Members. We cannot let this moment pass without acknowledging and celebrating the contributions of these four talented CX leaders who have been invaluable in helping to advance the CXPA. We are exceptionally thankful to Annette Franz, CCXP, Alison Circle, CCXP, Brad Smith, CCXP, and J.C. Paradise, CCXP for their Board of Directors service! Read more here. 

Holiday Office Closure Announcement

LinkedIn Live: The Customer Communications Benchmark Reveal- How do your communications stack up?

Wednesday, January 26, 2021, 10 AM ET
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CXPA Sponsored Webinar by Sprinklr: The Unifiers - How CX Pros Are Breaking Down Silos and Getting Investment

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Live with CXPA and Awards International: Around the CX World
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CXPA Sponsored Webinar by Forsta: Best Buy - Business Success Despite The Global Pandemic

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