CXPA Need to Know for the Week of June 21st

By Joy Wedge posted 06-17-2021 04:46 PM

Recommend

CXPA Celebrates Pride Month

Why does CXPA celebrate Pride? Join members and staff as they explain how the association celebrates strength in diversity during Pride month and beyond.

2021 Innovation Award Winner Announced


CXPA's 2021 Innovation Award winner is (drumroll please)...Schneider Electric! See Schneider's Philip Morris' reaction to hearing this exciting news, and look for a profile of the winner and all finalists in the coming weeks.

CXPA Portal Update
CXPA plans customer portal updates beginning on Tuesday, June 22nd at 4 PM Eastern. The system may experience some downtime during the updates, and following the updates, all members will be asked to use password recovery to log in.
More information about this update is available here.

Coming this Week

Omaha/Lincoln CXPA Network: Let's Talk About Journey Mapping

Tuesday, June 22nd, 2021 10:00 AM to 11:30 AM CT

More Information

Texas/Austin CXPA Network: Optimize EX to Advance CX

Wednesday, June 23rd, 2021 5:00 PM to 6:00 PM CT

More Information

Upcoming Webinars

Trends Shaping The Consumer Experience in 2021 -CXPA Sponsored Webinar by Qualtrics

Wednesday, June 23, 2021 2:00 PM - 3:00 PM ET

More Information

Solve The ROI Conundrum: Identify The Tangible Proof Points Behind Your CX Efforts - CXPA Sponsored Webinar by SMG

Thursday, June 24, 2021, 2:00 PM - 3:00 PM ET

More Information

Don't Miss This

From Signals to Action: Breaking the Barriers to Continuous Innovation, Sponsored Webinar by Medallia

View Recording

Join the Conversation

Take a look at the most engaging threads recently posted on our discussion forum that are gathering a ton of fascinating feedback from your fellow members.

CX Platforms

CX Strategy--NPS or Operational Metrics?

Thank You to Our Annual Sponsors