CXPA Need to Know for the Week of April 26th

By Joy Wedge posted 13 days ago


Connect and Collaborate in Virtual Communities

Are you interested in networking with CXPA members who are practicing CX in your area? Would you like to learn which local companies are practicing the discipline of customer experience? Are you excited about exchanging CX successes with a local network of CX professionals?

CXPA members can now join virtual, local professional communities through our enhanced website. “I’m excited to see how these new communities keep professionals connected to each other and immersed in discussions and learning opportunities,” says Derik Iverson, CXPA’s Membership Community Manager. “Joining a community is another way to take control of your professional development and build strong relationships with other practitioners.”  Learn more

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Coming Soon: New Membership Portal 
We are excited to announce that a new enhanced account management portal will be available soon. The new portal will provide added security measures and has additional enhancements that we hope will make a better online experience. The new account management portal is mobile responsive and is designed for ease of navigation on your computer, laptop, tablet, or phone. Learn more about the new enhancements here

CXPA Livestream Events

Live with CXPA: Delivering ROI by Closing the Engagement Capacity Gap

Wednesday, May 5, 2021, 1:00 PM to 2:00 PM ET

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Coming this Week

Omaha/ Lincoln CXPA Network Connect

Tuesday, April 27, 2021, 10:00 AM to 11:30 AM CT

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Virtual CXPA Indianapolis Networking Breakfast

Wednesday, April 28, 2021, 8:30 AM to 10:00 AM ET

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Lexington Network: 2021 Reset - Getting back together

Wednesday, April 28, 2021, 12:00 PM to 1:00 PM ET

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DC, Baltimore, & New York CXPA Regional Virtual Meetup: Comparing Notes on our Favorite Collaboration Tools

Thursday, April 29, 2021, 12:30 PM to 1:30 PM ET

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Upcoming Webinars

B2B CX: Take Your Program to the Next Level - CXPA Webinar Presented by Walker

Thursday, April 29, 2021, 2:00 PM to 3:00 PM ET

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A Data-Driven Path Towards CX Greatness: Applying Your Secret Sauce To Set Goals In Today's Ever Changing Environment

Tuesday, May 11, 2021, 2:00 PM to 3:00 PM

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Partner Events

CX Telecoms

When: April 27, 2021 - 12:00 PM - April 29, 2021 5:00 PM CST

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Don't Miss This

Live with CXPA and Awards International Around the CX World In Q1

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Don't Let Language Be a Barrier to Great Customer Service - CX Webinar Presented by RWS 
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Join the Conversation

Take a look at the most engaging threads recently posted on our discussion forum that are gathering a ton of fascinating feedback from your fellow members.

Incorporating CX in Business Planning Decisions

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