CXPA Need to Know for the Week of April 5th

By Joy Wedge posted 21 days ago


CXPA is Seeking Passionate Thought Leaders
CXPA accomplishes its work thanks to the time and talent contributed by passionate CXPA Volunteers. A variety of opportunities are available, including many activities that can be completed independently without the challenges of time zones or travel. 

NEW! CXPA is currently seeking proposals from volunteer speakers willing to lead virtual programs on CX during 2021. To learn more about this opportunity, click here.  

Need Guidance? Mentorship Program is Now Open

The CXPA Mentor Match program is designed to connect CXPA members for a one-on-one CX-focused mentorship. Mentorship is a proven self-development method that can help both mentee and mentor develop perspective, build confidence, gain new skills and knowledge, and further personal development and career goals.

Learn More Here
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Coming this Week

Twin Cities: Recognize unconscious bias, create inclusive experiences

Tuesday, April 6, 2021, 4:00 PM to 5:00 PM CT

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London Network: Let's get networking

Wednesday, April 7, 2021, 3:00 PM to 4:00 PM GB

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Italian Network: Capire il cliente con la Text Analytics

Wednesday, April 7, 2021, 5:00 PM to 6:00 PM IT

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Making the Most of your Membership

Thursday, April 8, 2021, 9:30 AM to 10:00 AM CT

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Upcoming Webinars

B2B CX: Take Your Program to the Next Level - CXPA Webinar Presented by Walker

Thursday, April 29, 2021, 2:00 PM to 3:00 PM ET

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Partner Events

CX Telecoms

When: April 27, 2021 - 12:00 PM - April 29, 2021 5:00 PM CST

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Don't Miss This

Closed Loop 2.0: Where Feedback Meets Experience Orchestration

View Recording

Live with CXPA -- Advancing CX In Brazil

View Recording

Join the Conversation


Take a look at the most engaging threads recently posted on our discussion forum that are gathering a ton of fascinating feedback from your fellow members.

What are your favorite new tools or technology outside of traditional surveys?
Driving and measuring internal customer service

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