CXPA Need to Know for the Week of January 11th

By Joy Wedge posted 01-07-2021 12:45 PM


Are you passionate about CX in Higher Ed?

The Customer Experience Professionals Association has launched a community initiative to develop a list of all  institutions of higher learning that offer Customer Experience programs, courses, certificates or degrees. The first phase in this project relies on the knowledge of the community, so please take a few minutes to complete a survey entry for each college, university or higher education institution that has a "Customer Experience" offering of which you are aware. 

2021 Innovation Award Volunteers Needed

The annual CX Innovation Awards are presented by CXPA to organizations or brands that do not sell customer experience products or services that have implemented innovative and successful customer experience initiatives. As the industry association for CX, this award showcases significant achievements and developments in the profession. We take great honor in recognizing outstanding achievements by organizations across the globe.

Apply to Volunteer as a 2021 Judge Here

Holiday Office Closing
The CXPA offices are closed on Monday, January 18th in observance of Martin Luther King Day. 

Coming this Week

India Network: Virtual CX Coffee Chat - Mr. Sudhir Nayar

Wednesday, January 13, 2021, 7:00 PM to 8:00 PM IST

More Information

Upcoming Webinars

Boost Customer Retention and Growth in 2021 Sponsored by Airkit

When: Thursday, January 21, 2020, 1:00 PM - 2:00 PM ET

More Information


Don't Miss This

CXPA Livestream: CX Authority How to Show It and Grow It 

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Live with CXPA: Looking Back, Looking Forward

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Join the Conversation


Take a look at the most engaging threads recently posted on our discussion forum that are gathering a ton of fascinating feedback from your fellow members.


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