CXPA Need to Know for the Week of November 16th

By Joy Wedge posted 11-12-2020 11:07 AM


CXPA's Bright Future Starts with New Mission and Vision

Have you seen our new mission and vision statements? The CXPA Board and staff spent several months listening to members and reflecting on CXPA and its future. The CXPA as an organization is dedicated to the success of CX professionals. Our new mission and vision statements reflect these commitments. See our new Mission and Vision.

If you are excited by these directions and would like to be involved at a leadership level, please consider nominating yourself for the CXPA Board of Directors. Nominations are due November 13th. Get all the details here.


Deadline Approaching Soon: Emerging Leaders Award

As the world’s premier organization dedicated to the professional development of career-oriented CX leaders, the Customer Experience Professionals Association has created a new “CXPA Emerging Leader” award to recognize those individuals who are new to CX, wish to grow their careers in the field, and who have positively impacted their organizations and customers early in their professional journey.

 Bob Azman, CCXP, Immediate Past Board Chair and Emerging Leader Award committee member, said there are plenty of CX awards, but he always felt something was missing – recognition of the next generation of CX professionals. Read More.

Apply today! Deadline is Monday, November 16th. 
Learn more about the Emerging Leader Award

Emerging Leader Award

Coming This Week

Rochester CXPA Networking Event

When: Monday, November 16, 2020, 12:00 PM to 1:00 PM ET

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Twin Cities Virtual Coffee Chat

When: Tuesday, November 17, 2020, 7:30 AM to 8:30 AM CT

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Virtual CXPA Indianapolis Networking Breakfast

When: Tuesday, November 17, 2020, 8:30 AM to 10:00 AM ET

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CXPA Livestream Events


YouTube Premiere: CX Transformation in the Automotive Industry - A Conversation with Hussein Dajan 

When: Tuesday, November 17, 2020, 2:00 PM to 2:30 PM 
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LinkedIn Live: CXPA Livestream A Global Conversation on the CCXP - And Taking Charge of Your CX Career

When: Friday, November 20, 2020, 12:00 PM to 1:00 PM ET

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Upcoming Webinars

Digital Experience and the Importance of Customer Memory Sponsored by Airkit

When: Wednesday, November 18, 2020, 1:00 PM - 2:00 PM ET

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Employee and Frontline Engagement Today Sponsored by Medallia

When: Tuesday, December 8, 2:00 PM - 3:00 PM ET

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Don't Miss This

CXPA Presents: CX in Government -- a Conversation with Stephanie Thum, CCXP 

View the Recording

CXPA Presents: CX in Government - A Conversation with Stephanie Thum, CCXP

View the Recording 

Design-Integration for Exceeding Customer Expectations Sponsored by Limina
View the Recording

Join the Conversation


Take a look at the most engaging threads recently posted on our discussion forum that are gathering a ton of fascinating feedback from your fellow members.


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