CXPA Need to Know for the Week of 3/9/20

By Joy Wedge posted 03-05-2020 03:29 PM

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It's Time to Make Your Plans! See A Suggested Itinerary for Global Insight Exchange

Open your calendars and see if this suggested itinerary for Global Insight Exchange will work for you. We hope you will arrive in Orlando, FL in the afternoon with time to admire the sun and palm trees. Then enjoy 3 world-class keynotes, more than 40 phenomenal speakers and choose from approximately 50 knowledge-packed sessions. Don't miss your opportunity to gain CX knowledge from thought leaders around the globe. R egister Today.

Have You Seen it? Explore the Global Insight Exchange Agenda Today

Take a close look and you'll see a knowledge-packed schedule of sessions and experiences prepared for you to enjoy a phenomenal Global Insight Exchange. Explore the sessions you may find interesting that relates to your everyday CX challenges. We can ensure you there is a session you'll gain insight, ideas and tips to implement. Don't hesitate any longer, check out this exciting line up of phenomenal CX thought leaders from around the globe today. See the online agenda and register to attend.

How We Did It Submissions Now Open

What are you waiting for? Send us your proposal to present a case study on your CX program today. The How We Did It sessions are a great way to share what your team or organization have found that improves the customer experience. The best How We Did It presentation will be featured on the main stage during the closing session at Global Insight Exchange! Deadline to submit March 17th. Apply here today.

Coming this Week

Twin Cities Network: East Side Coffee Chat

When: Tuesday, March 10, 2020, 7:30 AM - 8:30 AM

Where: Nina's Coffee Cafe, Saint Paul, MN

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Twin Cities Network: West Side Coffee Chat

When: Wednesday, March 11, 2020, 7:30 AM - 8:30 AM

Where: Lunds & Byerlys Ridgedale, Minnetonka, MN

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Atlanta Network: CX Organizational Change Really Can Happen

When: Thursday, March 12, 2020, 5:30 PM - 7:30 PM

Where: Maggiano's Little Italy, Capri Room, Dunwoody, GA

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Indianapolis Network: Networking Breakfast

When: Thursday, March 12, 2020, 8:30 AM - 9:45 AM

Where: Le Peep, Indianapolis, IN

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Industry Events

DACH Customer Experience Awards 2020

When: Friday, May 29, 2020, 8:45 AM -11:30 PM

Where: Radisson Blu Hotel Schwarzer Bock, Germany

CXPA members receive a 10-15 percent discount. Please use code: CXPA20

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Call and Contact Centre Expo

When: Wednesday, March 18, 2020, 10:00 AM - 5:00 PM

Where: ExCeL London, Royal Victoria Dock, Royal Docks, United Kingdom

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International Business and Leadership Awards

When: Monday, March 30, 2020, 8:00 AM - 10:00 PM

Where: Jumeirah Creekside Hotel Dubai Intercontinental Dubai Festival City

CXPA members receive a 15 percent discount. Please use code: CXPA15

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North America Customer Centricity Awards

When: Monday, June 22 - 25, 2020, 8:00 AM - 5:00 PM CT

Where: Plano, Texas (TBC)

CXPA members receive a 15 percent discount. Please use code: CXPA15

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CX Talks Dallas 3rd Annual Customer Experience Summit

When: Tuesday, March 31, 2020, 8:00 AM - 6:00 PM CDT

Where: Cityplace Tower, Dallas, TX

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Digital Customer Experience Forum: African BFSI Market

When: Wednesday. June 10, 2020, 8:00 AM - 5:30 PM

Where: Nariobi, Kenya

CXPA members receive a 20% discount. Please use code: CXPA20

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Customer Experience World 2020

Where: Thistle London Heathrow, Longford, West Drayton

When: Tuesday, May 12, 2020, 8:00 AM - 5:30 PM:

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