Blogs

Here are some CX pros who were recently on the move:

First Row, L-R

• Jeff Phillips, Senior Manager, CX and Service, American Medical Association
• Sarah Tarraf, Senior Vice President, Client Growth, Rocket Central
• Jacob Shields, Director of Customer Experience & Technology, DojoNetworks
• Tallis Boyd, Senior Director, Consumer Pharmacy Experience, United Healthcare
• Matt Holmes, Senior Customer Success Manager, ServiceNow

Second Row, L-R

• Sydney Vandorpe, Functional Consultant Digital CX, delaware BeLux
• John Jones, Head of Customer Retention, PhoneWatch
• Layne Anonsen, Vice President of Client Insights, SMG – Service Management Group
• Nancy Flowers, CCXP, Director of Client Experience, Voya Financial
• Charlotte Chang, Director of CX, Organizational Equipping, American Modern Insurance Group
• Ventsislav Dobrev, Global Innovation & Digital Health Solutions Manager, Ypsomed AG

Third Row, L-R

• Ron Mantel, VP of Customer Success, Strategic Accounts, Glia
• Eva Nye, Sr. Director of Client Services, Giesecke+Devrient
• Aimee Lucas, CCXP, Director, Client Experience, Moss Adams