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Record a Greeting by September 20th

As we gear up to celebrate CX Day on Tuesday, October 1st, 2024, the global CX community is coming together to recognize the importance of customer experience and the value it brings. This year’s theme, "Good CX Delivers Better Outcomes for Customers, Employees, and Organizations," highlights the business impact of our discipline.

Would you like to join in the celebrations? One of the most personal and impactful ways to participate is by sharing a c

heerful "Happy CX Day" message with the global community. We invite you to record a short video including your name, location, and a special message that showcases your unique perspective. Videos that highlight your local flair—such as filming at a recognizable landmark, speaking in your native language, or featuring local foods, beverages, or attire—are always a hit. Be sure to record or upload your message here.

Plan How You Will Engage Others in CX Day Celebrations

To help you get the most out of CX Day, we’ve compiled an array of resources designed to inspire, educate, and help you celebrate:

• Tips to Help You Celebrate CX Day: Download practical tips and ideas to make the most of your CX Day celebrations, whether you’re hosting an event, recognizing CX champions in your organization, or engaging with your customers in unique ways.
• Get CX Day Videos and Graphics: Access a variety of videos and graphics to help promote CX Day within your organization and across your networks. Share the excitement and spread the message of great CX!

Register for Webinars

Join our CX Day Webinar Series to explore a variety of engaging sessions led by industry experts, offering insights into the latest customer experience strategies, trends, and technologies. Whether you are interested in elevating your CX with innovative approaches, building customer loyalty in competitive markets, exploring how to leverage AI effectively, or proving the financial impact of CX, these webinars are designed to equip you with practical knowledge and actionable takeaways. Don’t miss out on the chance to connect with CX leaders. Explore the full schedule and register for sessions on our event calendar.

Connect Globally and Locally

CX Day 2024 brings together the global customer experience community through a series of vibrant local events, both in-person and online. From informal gatherings to education and training, these events offer a unique opportunity to connect with fellow CX professionals, share insights, and celebrate the impact of great CX in various cultural and business contexts. Whether you’re in Boston, Budapest, Melbourne, or anywhere in between, join CXPA members to learn, network, and be inspired by diverse perspectives on how CX drives better outcomes for customers, employees, and organizations. Find a local event near you on our event calendar.

Join CXPA’s Livestream

Join us on October 1st at 12 PM ET for a special "Live with CXPA" LinkedIn Live broadcast as we celebrate CX Day 2024 with a look at some exciting developments at CXPA. This interactive event will feature several surprise special guests who will help us dive into a range of topics, including:

• The development of a new AI tool trained to answer CXPA members’ questions, powered by our consensus-written publications, including the CXPA CX Book of Knowledge.
• New developments in CX within higher education.
• The release of a new CXPA publication to help CX professionals find their next CX opportunity.
• The big reveal of our 2024 Impact Award-winning organizations, celebrating the companies delivering outstanding business impact through CX.

Mark your calendars and join us live for this special event!

P.S. Have a CX Day event or special CX Day gift for the community?  Let us know at info@cxpaglobal.org

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