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Member Benefit Spotlight: Online CX Resource Library

By Gabe Smith, CCXP posted 08-19-2021 03:16 PM

  

Are you looking for a compelling case study from someone who has spent time in the CX trenches? A whitepaper detailing how you can foster better collaboration between your CX and IT teams? A lively discussion about the future of experience design?

You’ll find these member-submitted resources and more in CXPA’s resource library.

Each of the over 700 pieces of content in the library is mapped to CXPA’s competency framework, so if you’re studying for the CCXP exam, the library is a great place to brush up your knowledge.

But maybe you want a fellow CX pro to point you toward the specific resources they’ve found most insightful. We’re proud to share that CXPA members now have access to a set of curated topic guides compiled by fellow CX professionals, putting the spotlight on the very best pieces to read, watch, or listen to in order to fuel CX success. Be on the lookout for more topic guides to drop soon.

If you’re already a CXPA member, you can access the resource library now.

Not a CXPA member? Check out some of the other benefits of membership for individuals and teams, and join today.

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