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Greg Melia, CAE, CXPA CEO
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On behalf of the CXPA Board of Directors, I’m pleased to announce we have hired Greg Melia, CAE, as CEO, in a newly established full-time role for our association.
Greg brings to this role nearly twenty years of association management experience, including leadership roles at the U.S. Chamber of Commerce and American Society of Association Executives (ASAE). He is widely known in the association community as a leading voice on certification, member engagement, and innovation. He is a Certified Association Executive (CAE), and was recognized as a Young & Aspiring Association Professional by Association TRENDS in 2009. He holds degrees from The College of William & Mary and London School of Economics, as well as a certificate in creative problem solving and change leadership from the International Center for Studies in Creativity.
We are excited to have a customer-centric association management professional join the CXPA during this period of rapid growth and international expansion. We look forward to his leadership and new perspectives he will bring to this role.
Greg will have responsibility for overseeing our 4000+ member association built by members and for members. He will focus on working with the board to execute their strategic plan and respond effectively to the needs of you, the members.
Greg wanted to express the following to all of you:
“CXPA is an amazing community of leaders advancing the practice of customer experience, and I am excited to join CXPA at a time of such great potential. I look forward to working with the entire CXPA to ensure that we champion recognition of the field and continue CXPA’s growth as the trusted source for the customer experience profession.” – Greg Melia, CAE, CXPA CEO
He will join us and looks forward to meeting many of you at the annual CXPA Insight Exchange, May 15 – 16 in Salt Lake City.
Welcome to the Community Greg!
Bob Azman, CCXP
CXPA Board Chair