Congratulations To Our 2015 Finalists
Brent Boxley, Head of Customer Services at Close Brothers Premium Finance
Debbie Coleman, Faculty; Chief Academic Advisor at Miami University
Jacqui Darcy, Director of Client Satisfaction at Quality Systems Inc.
Merv Giam, Head of Commercial and Marketing at LexisNexis
Saul Gurdus, VP, Insights & Enablement, Customer Experience at Citrix
John Ingersoll, Brand and Customer Experience Executive at CSAA Insurance Group
Erin Jenkins, Voice of the Customer Manager at Universal Hospital Services
Stephanie Linville, Director of Research and Pricing at Wheaton World Wide Moving | Bekins Van Lines
Donald Montour, Customer Experience Analyst at Tyco SymplexGrinnell
Amy Randolph, Chief Brand Officer at Busey
Andrew Richmond, Customer Experience Specialist, Outside-Insight
Mike Wittenstein, CCXP, Owner at Storyminers
2015 CX Impact Awards Judging Panel
Karl Sharicz, CCXP, CX Partners LLC, Principal/Founder, Member
Annette Franz, CCXP, Fidelity Investments, Director/Customer Outcomes
Lorraine Schumacher, CCXP, Verizon OEPT Customer Business Intelligence, Director Operations
Noah Grayson, CCXP, Principal and Senior Vice President, Walker Information
Chris Russell, eDigitalResearch, Joint CEO
What Distinguishes a CX Impact Award Winner?
What achievements or contributions has the nominee made to the business, customers and/or the CX Industry?
What measurable impact has the nominee made on the team or organization in the past?
How does the nominee stand out from the crowd? Be sure to include any in-house or customer recognition.
CX Industry Knowledge
What steps has the nominee taken to develop their knowledge and application of the CX competencies?