CX Impact Awards

View the Archive of Past Winners: 2018 2017 2016 2015 2014 2013

 


CONGRATULATIONS TO ALL OF THE 2018 CX IMPACT AWARD WINNERS!

CX Impact Awards Criteria

Know an individual who exemplifies excellent customer experience and is making an impact on their organization and its customers? The 2019 nomination period will open late summer 2019.

CX Impact Awards recognize individuals that are exemplifying excellent customer experience and making an impact on the organization and its customers. From front-line employees to senior leaders, these awards showcase professionals from all backgrounds and industries who have successfully led or supported customer experience, voice of the customer, or other initiatives in pursuit of specific customer experience goals within his or her organization on behalf of clients.

Outstanding Practitioner 

This award is aimed at individuals from front-line employees, managers and/or senior leaders who practice excellence in CX within their organization or the CX industry, and consistently lead or drive outstanding CX related efforts within their organization or the CX industry. The nominee inspires excellence in all aspects of the CX disciplines and elevates everyone involved to a new level.

Outstanding Provider

This award is aimed at individuals who are consultants or vendors in our field dedicated to developing the CX industry through innovative approaches, trained expertise, and patient instruction. Nominations can describe either an experience with a named client or overall success with multiple clients. The nominee inspires excellence in all aspects of the CX discipline and elevates everyone involved to a new level.

What Distinguishes a CX Day Impact Award Winner?

Achievements/Contributions
What achievements or contributions has the nominee made to the business, customers and/or the CX Industry?

Measurable Impact
What measurable impact has the nominee made on the team or organization in the past?

Distinction
How does the nominee stand out from the crowd? Be sure to include any in-house or customer recognition.

CX Industry Knowledge
What steps has the nominee taken to develop their knowledge and application of the CX competencies?