CX Impact Awards

View the archive of past winners: 201820172016201520142013

 

CX Impact Awards Criteria

Know an individual who exemplifies excellent customer experience and is making an impact on their organization and its customers? The 2019 nomination period will open in August.

The CX Impact Awards recognize individuals that exemplify excellent customer experience and make a profound impact on their organization and its customers. From front-line employees to senior leaders, these awards showcase professionals from all backgrounds and industries who have successfully led or supported customer experience, voice of customer, or other initiatives in pursuit of specific customer experience goals within his or her organization on behalf of clients.

Outstanding Practitioner 

This award is aimed at individuals who practice excellence in CX within their organization or the CX industry and consistently lead or drive outstanding CX related efforts within their organization or the CX industry. A nominee inspires excellence in all aspects of the CX disciplines and elevates everyone involved to a new level.

Outstanding Provider

This award is aimed at individuals who are consultants or vendors dedicated to developing the CX industry through innovative approaches, trained expertise, and patient instruction. A nominee inspires excellence in all aspects of the CX disciplines and elevates everyone involved to a new level.

What Distinguishes a CX Impact Award Winner?

Achievements/Contributions
What achievements or contributions has the nominee made to the business, customers and/or the CX Industry?

Measurable Impact
What measurable impact has the nominee made on the team or organization in the past?

Distinction
How does the nominee stand out from the crowd? Be sure to include any in-house or customer recognition.

CX Industry Knowledge
What steps has the nominee taken to develop their knowledge and application of the CX competencies?