Hall of Fame

As an association dedicated to the advancement and visibility of customer experience professionals and their success stories, we have 3 types of awards to recognize contributions, accomplishments and innovation in the field.

Please explore the awards below and consider how you can nominate, recognize, submit and participate.
Who's Eligible: Organizations/brands that do not sell CX products or services that have implemented innovative and successful customer experience initiatives. Organizations and brands do not have to be a member of the CXPA in order to be nominated or apply.

Award Frequency: Annually

Submissions Open: January

Awards Announced: May (at our US Insight Exchange event)

Cost to Submit/Apply: Free

Click here to receive Innovation Award announcements

Who's Eligible: Individuals who are exemplifying excellent customer experience and making an impact on their organization and its customers. Individuals do not have to be a member of the CXPA in order to be nominated or apply. 
View Criteria

Award Frequency: Annually

Submissions Open: August

Awards Announced: October (during our CX Day celebrations)

Cost to Submit/Apply: Free

Click here to receive Impact Award announcements

Who's Eligible: CXPA members who went above and beyond!

Award Frequency: Extra Mile Awards are presented annually

Awards Announced: Extra Mile Awards are announced in May (at our US Insight Exchange Event)