CXPA Bylaws

BYLAWS OF THE
CUSTOMER EXPERIENCE PROFESSIONALS ASSOCIATION, INC.
REVISED AND RESTATED – OCTOBER 17, 2019


ARTICLE I
NAME, PURPOSE AND OFFICES

Section 1.1 Name
The name of the corporation is Customer Experience Professionals Association, Inc., referred to herein as the “Association”.

Section 1.2 Offices  
The Association shall at all times maintain a registered office and a registered in the State of Delaware.  The principal office of the Association shall be located at such address, either within or without the State of Delaware, as the Board of Directors of the Association (the “Board of Directors”) shall from time to time determine.  Branch or subordinate offices may at any time be established by the Board of Directors at any place or places.

Section 1.3 Purpose
The nature of the business or purposes to be conducted or promoted by the Association is to engage in any lawful act or activity in which corporations which are organized not for profit may engage under the General Corporation Law of Delaware (the “GCL”) .  The primary purpose of the Association is to support the professional development of professionals that work to optimize the customer experience (“Customer Experience”), including by: fostering awareness of the value and importance of increasing the quality of the Customer Experience; developing and promoting appropriate standards; providing education and training directed at increasing the ability of vendors, service providers and Website hosts to provide a quality Customer Experience; providing a better understanding of the discipline of offering a superior Customer Experience; and promoting the Customer Experience product and service industry.

Section 1.4 Nonprofit, Tax-Exempt Status
(a)  The Association is organized and shall be operated as a non-stock, not for profit membership corporation organized under the GCL.
(b)  The Association shall at all times be operated in a manner consistent with organizations that are exempt from federal income taxation under Section 501(c)(6) of the U.S. Internal Revenue Code of 1986, as amended (hereinafter, the “Code”).

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