09:18:42 From Barbie Fink, CCXP : @Gabe Smith, CCXP Did that person wanting to speak at CX Leaders Advance end up becoming a member? And will he be speaking at the conference? 09:20:53 From Gabe Smith, CCXP : they did join after the call we had Barbie :) 10:04:01 From Barbie Fink, CCXP : Question on Maturity Model Assessment: Do we also need to ask about maturity within the region the respondent resides to help set context? 10:05:58 From Jayalakshmi Sudarshan, CCXP : Agree 10:06:51 From Jayalakshmi Sudarshan, CCXP : also most times I cant differentiate maturity perception of company vs C-suite 10:09:22 From Jayalakshmi Sudarshan, CCXP : I think we might have to go deeper than the 10 regional councils 10:09:46 From Jayalakshmi Sudarshan, CCXP : because India is clubbed with Singapore 10:09:55 From Jayalakshmi Sudarshan, CCXP : and they are very different 10:19:52 From Rebekah Kabugo Mugisha : I think most of the others target CXers for business _ and the association targets CXers for appreciation of the CX discipline _ So finding that intersection_ 10:20:08 From Jayalakshmi Sudarshan, CCXP : Reacted to "I think most of the ..." with 👍 10:31:45 From Karyn Kremen Furstman : Need to drop. Thank you!