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 Latest Discussions

  • Posted in: CXPA Open Forum

    I'll echo Karl's comment. In Indianapolis we use a similar format - informal breakfast once a month at the same location. At the end of one gathering we pick a topic for the next one. Whether you have...

  • Posted in: CXPA Open Forum

    As the years go by and the domain matures, we'll probably end up seeing the CXPA gather its experts together and produce a Body of Knowledge, quite similar to the one used by the PMI. Training companies...

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    RE: CCXP exam

    Posted in: CXPA Open Forum

    Daniel, I used the ClearAction training by Lynn Hunsaker and the book "Outside In" - between them I didn't find anything in the exam I had not seen before. That being said I also failed! However...

  • Posted in: CXPA Open Forum

    Hi Jim, Very well articulated! I may quote you to support our renewed commitment to CX Governance. Thank you for sharing. Marlanges ------------------------------ Marlanges Simar, CCXP Customer...

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    CCXP exam

    Posted in: CXPA Open Forum

    This week I took the CXPA exam, and missed by one point/question scoring a 79. I am in search of someone who has passed the exam, and can advise me on what to do to prepare for my retake. Much of the...


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