CXPA Dallas Local Networking Event
When: Wednesay, February 27, 2013
Time: 5:30 PM to 7:00 PM CST
5080 Spectrum Drive
West Tower, 12th floor
Addison, TX 75001
Event Details: We are happy to announce that registration is now open for the CXPA Dallas Local Networking Event on February 27, 2013! Join us for some great networking and best-practice sharing with other Customer Experience Professionals at Concentra's headquarters in Addison! Concentra will provide drinks and light appetizers!
Speaker: John deLorimier, Chief Marketing and Sales Officer
Program: John deLorimier, Chief Marketing and Sales Officer of Concentra, will
provide insight into the company’s journey in creating a culture which
focuses on delighting more than 30,000 health care patients its
colleagues see across the country each day. This journey, which has
included a shift from B2B to B2C strategies, has been documented by Fred
Reichheld in The Ultimate Question 2.0. Bruce Temkin, CXPA Co-Founder & Chair, and Managing Partner, Temkin Group, will provide an overview of the CXPA to attendees.
Cost: CXPA Members - FREE*
Non-members - $20.00
Not a member? Join today and attend this CXPA event- for FREE.
*CXPA members are eligible to bring 2 guests for FREE upon registering!
Note: Registration closes on Friday, February 22, 2013