The CXPA Members Insight Exchange is the Association’s first members meeting. Enjoy compelling educational sessions and networking with peers and industry leaders in the customer experience field. Members will join together to learn from and share their knowledge and experiences with other customer experience professionals who are equally passionate about the industry.

• Learn from industry experts and customer experience practitioners
• Enjoy networking sessions and opportunities to meet other CXPA members
• Help define CXPA initiatives and priorities
• Tour the vendor showcase and meet the CXPA Sponsors
• Enjoy an interactive lunch session as the winners of the 1to1 Customer Champions* award are announced
• Receive VIP treatment with a morning working session held at the exclusive EMC® Club atop famed Fenway Park ‒ home of the Boston Red Sox ‒ and enjoy a private tour of this iconic Boston landmark